This page was last updated June 2023 to answer common questions regarding redesign projects for existing EvoGov customers.

Redesigning Your Website

EvoGov provides website redesign work for existing customers at a significant discount over our retail pricing. Pricing quotes for re-design work depends on the size of the website, but the cost is typically 1/3 the cost of a new project. Beginning Jan 1, 2021 EvoGov, Inc. no longer provides any sort of "free" redesign work for any client, without exception, regardless of older quotes or contracts (see additional detail below). Please use the quote form at the top of our website to receive a discounted redesign quote (usually same-day). 

What is Included with Redesign Work

Formal projects work best for our customer and for our company. Once a contract and initial deposit is paid, your project becomes active and a kickoff meeting is scheduled with our team. We will then create an online project management area for your organization so that you can upload any new collateral that we will need for the website refresh. 

You will need to provide: 

• A committee, team of people, and/or a main point of contact for us to interface with.
• Availability for weekly project meetings.
• A conduit for design approval before a new design is fully coded. In other words, once we provide the final design prototype it will be need to be approved by your highest ranking officials to prevent unnecessary redo work. Please ensure that the people that will approve the new website are involved in the design process early. 
• Photography assets for the website. 
• If drone video or other video is desired in your website project, you will need to provide us with that raw drone video. We will do the editing and video hosting as part of your redesign.
• Brief department-level meetings to ensure your department heads are engaged with their sections of the website.
• Choose available add-ons if desired so that they can be integrated into the website refresh. Mainly ADA compliance suites that we recommend, custom search engines, and more.  

EvoGov will provide:

• A free proposal and timeline for your refresh project.
• A dedicated project manager.
• A dedicated graphic designer.
• A prototyping website instance that you will have direct access to (to review the new design layouts).
• Custom home page design.
• Custom Interior page layout design.
• One master department page layout.
• Custom department landing pages (additional fees apply).
• Design work for logos.
• Stock photography assets, chosen by your team and purchased by EvoGov.
• ADA scan of the new design.
• Mobile-Friendly review of the new design on popular screen sizes (mobile, small tablet, large tablet, desktop).
• Browser compatibility testing for all popular web browsers.
• Launch assistance for minimum downtime.
• Up to 3 domain names for use on landing pages. 

Why EvoGov website redesign work is always billable and never free

The Covid-19 Pandemic Changed Website Requirements

• Since the Covid-19 Pandemic of 2020, ALL websites need additional work to accommodate the new reality of the push to move in-person services online quickly. 
• Covid-19 also changed the way we approach website design and features, especially for home page design.
  Website projects that were completed and working well suddenly required new features and layouts in the post Covid-19 era.
  ALL of our municipal clients were in an incredible multi-year crises during the pandemic, which created an exponential increase in the amount of technical support we provide. 
• Many customers tried to redesign elements of their website incrementally as though they were support tasks, through our live chat system, which we now prevent with formalized design work boundaries.
• New design strategies now exist to better accommodate Zoom meetings, more interactive forms, emergency alerts, sticky news areas, ADA compliance, messaging, and other services that were previously provided in-person.
• Our team created all-new design layouts, templates, and methods, which we can now review, discuss, and implement for a fee. 

Customer Staff Turnover
The pandemic and the years since have created a massive wave of staff turnover within the organizations we serve - especially in law enforcement and local government agencies. This caused a wave of new, untrained users to require technical support from our teams. We have resisted charging for customer training for many years, but the massive turnover at the local government level has forced us to charge to train ALL new hires that need support. We are updating our training manuals and videos, but progress on this has been slow because of the ongoing wave of support requests from new hires at most customer organizations.

Cost Increases to EvoGov
Our 3rd party technology fees with Amazon, Google, and other provides have gone up about 50% since the pandemic. We are slowly (in 2023) raising rates for just some of customers that are on outdated legacy rates. If your website is less than a year old then you are on our current hosting rates. Hosting rates for municipalities, even smaller ones, start at around $200 per month for our entire application suite with live technical support and continual updates to our software by our team.

Add-Ons and Options

We encourage you to ask us questions about trends and design features because the marketplace changes rapidly. Please note that MOST of the latest application features that we see customers installing into their websites do require a small monthly fee from a third party, so be prepared for that. It isn't reasonable any longer to not expect some of the features to incur a small monthly fee - that is where everything is headed with cloud-based services and add-ons. ADA Compliance solutions are a good example, and they range from $50-$150 per month on the low end. Custom search engines are now available for your website and these are typically under $100 per month.

Better than Themes

Unlike our competition, we do not force you to choose between 5 design themes. Every project we build is custom-built, with many utilizing turn-key design components that have all been upgraded since Covid-19.
We have dozens of new designs elements to show you that require a meeting to review with you. 

Get a Quote for Redesign

Please use the quote button at the top of our website to get the process started.
If you are an existing customer, you will receive a huge discount on your project.