Project Guides - ADA WCAG Accessibility Notice

Below are sample ADA Notices that you may use to craft your own.
EvoGov does not offer ADA legal advice, so you should consult your attorney to craft your own ADA notices for your website.

Detailed Notice Sample:

NOTICE UNDER THE AMERICANS WITH DISABILITIES ACT 

In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990 (“ADA”), the CITY NAME will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities.

Employment: The CITY NAME does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under Title I of the ADA.

Effective Communication: The CITY NAME will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in the CITY NAME’s programs, services, and activities, including qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing, or vision impairments.

Modifications to Policies and Procedures: The CITY NAME will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities. For example, individuals with service animals are welcome in CITY NAME offices, even where pets are generally prohibited.

Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service, or activity of the CITY NAME, should contact the office of the ADA Coordinator at CITY PHONE  or CITY EMAIL as soon as possible but no later than 72 hours before the scheduled event.

The ADA does not require the CITY NAME  to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden.

Complaints that a program, service, or activity of the CITY NAME is not accessible to persons with disabilities should be directed to the ADA Coordinator at CITY PHONE or CITY EMAIL.
The CITY NAME will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs.

Grievance Procedure under the Americans with Disabilities Act

This Grievance Procedure is established to meet the requirements of the Americans with Disabilities Act of 1990 (“ADA”). It may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in the provision of services, activities, programs, or benefits by the CITY NAME. The City’s personnel policies govern employment-related complaints of disability discrimination.

The complaint should be in writing and contain information about the alleged discrimination such as name, address, and phone number of complainant and location, date, and description of the problem. Alternative means of filing complaints, such as personal interview or a tape recording of the complaint, will be made available for persons with disabilities upon request.

The complaint should be submitted by the grievant and/or his/her designee as soon as possible but no later than 60 calendar days after the alleged violation to:

CITY NAME 
ATTN: ADA Coordinator
CITY ADDRESS

Within 15 calendar days after receipt of the complaint, the ADA Coordinator or his/her designee will meet with the complainant to discuss the complaint and the possible resolutions. Within 15 calendar days of the meeting, the ADA Coordinator or his/her designee will respond in writing, and where appropriate, in a format accessible to the complainant, such as large print, Braille, or audio tape. The response will explain the position of the CITY NAME and offer options for substantive resolution of the complaint.

If the response by the ADA Coordinator or his/her designee does not satisfactorily resolve the issue, the complainant and/or his/her designee may appeal the decision within 15 calendar days after receipt of the response to the City Manager or his/her designee.
Within 15 calendar days after receipt of the appeal, the City Manager or his/her designee will meet with the complainant to discuss the complaint and possible resolutions. Within 15 calendar days after the meeting, the City Manager or his/her designee will respond in writing, and, where appropriate, in a format accessible to the complainant, with a final resolution of the complaint.

All written complaints received by the ADA Coordinator or his/her designee, appeals to the City Manager or his/her designee, and responses from the STATE NAME Municipal Records Retention Schedule, whichever is longer.

Short Notice Sample:

Accessibility

CITY NAME is committed to making the information on townofcary.org accessible to the widest variety of users, including those with disabilities.

In this regard, we:

  • Strive to present information in formats that are compatible with the needs of disabled persons and the hardware and software used by them for the Internet.<
  • Welcome and regularly solicit feedback from disabled users on how townofcary.org can be improved for that community of users.
  • Provide inaccessible information to disabled users in a more desirable format or medium upon request. We monitor the development of international accessibility standards, implementing those that are consistent with our mission and statement of values.

CITY NAME is committed to providing all citizens with the opportunity to participate fully in the public meeting process. Any person with a disability who needs an auxiliary aid or service in order to participate in any CITY NAME public meeting may contact the town clerk at least 48 hours prior to the meeting. The e-mail address is CITY EMAIL The phone number is CITY PHONE; the TDD number is CITY TDD PHONE.

Please contact us at CITY EMAIL or CITY PHONE if you encounter inaccessible Web pages so that we may change them to remove the obstacles, provide alternative versions online, or, if necessary, make the information available by other means.